Privacy Policy

1. Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number

Financial Information

• Payment card details
• Billing information
• Transaction records

Account Information

• Username
• Password
• Account preferences

Transaction Information

• Purchase history
• Order details
• Returns and exchanges

Communications

• Messages sent to us
• Customer support inquiries

Device & Usage Information

• IP address
• Browser type
• Device identifiers
• Website interaction data

2. Tax Identifier Collection

Where required for regulatory, compliance, or financial purposes, we may collect tax identification information, including:

• Employer Identification Number (EIN)
• Social Security Number (SSN)
• Individual Taxpayer Identification Number (ITIN)
• Other government-issued tax identifiers

This information is collected only when necessary and is securely stored in accordance with applicable laws.

3. Cookies & Tracking Technologies

We use cookies, pixels, tags, web beacons, and similar tracking technologies to collect and store information about your interactions with our website and Services.

What Are Cookies

Cookies are small data files placed on your device when you visit a website. They help improve functionality and user experience.

Types of Cookies We Use

Essential Cookies — Required for website functionality, security, and accessibility.

Analytics Cookies — Help us understand how users interact with our website.

Functional Cookies — Remember your preferences and settings.

Advertising Cookies — Used to deliver relevant advertising and measure campaign effectiveness.

Third-Party Technologies

We may use trusted third-party providers for analytics and performance tracking.

Mobile & SMS Data Protection

Tracking technologies are not used to collect or store text messaging originator opt-in data.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Personal Information

We use personal information to:

• Process orders and payments
• Provide products and services
• Deliver customer support
• Send service-related communications
• Send marketing communications (only with explicit consent)
• Detect fraud and enhance security
• Comply with legal obligations

5. How We Share Personal Information

We may share personal information with:

• Payment processors
• Shipping providers
• IT and cloud service providers
• Legal authorities when required

We do not sell personal information.

We do not share mobile opt-in data for marketing purposes.

6. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including sensitive financial and tax-related data.

However, no method of transmission over the internet is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Opt out of marketing communications
• Request data portability

To exercise your rights, contact us:

Matrix Advanced Solutions LLC
Email: leo@matrixadvancedsolutions.com
Address: 951 De Soto Road, 427, Boca Raton, FL 33432, United States

9. International Transfers

Your information may be transferred and processed outside your country of residence where legally permitted.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.